IT Support
Making you better, faster, smarter.
Our people are very good with people. They also happen to be very good with IT. It’s why we successfully support both internal IT teams who want consulting, flexible assistance and IT staff backup, and businesses who are looking for a fully outsourced IT resource that responds to all their day-today IT issues.
No contracts
Sourced-out. Not tied-in.
We believe we’re good enough to retain our customers without having to tie them into contracts. Choose IDT and you have our in-house team of highly skilled engineers at your disposal. Preventing faults. Applying solutions up front. Continually monitoring your IT health and resilience.
Managed IT support
Our business is your business.
We understand that network, computer and IT problems can prevent your business doing what it needs to do, when it needs to do it. Our IT support programs offer complete peace-of-mind with fixed monthly billing and unlimited support from our highly skilled and fully accredited team.
Pulse Monitoring System
All eyes on your network.
Pulse is our cloud-based, real-time, fully-encrypted monitoring system that allows us to proactively manage your network. It gives us complete visibility, instant alerts and full control, all at the same time. It gives you complete confidence that your network is healthy and optimised.
“The story of our head office relocation, orchestrated by our long-time IT partner, IDT, is a testament to successful teamwork and trust we have in them. They painstakingly planned and executed the relocation, from managing and coordinating the electrical work to the network cabling and internet setup, ensuring we had zero downtime and could thrive from the get go in our new space.”
Tracy Thomson | Company Secretary | AJS Embroidery