Customer success stories
Going above and beyond, the above and beyond
01
Amplify Hearing
Amplify Hearing’s collaboration with IDT’s Device as a Service (DaaS) solution proved to be a game-changer for the company. By providing ready-to-go devices, optimising cash flow, and efficiently managing device updates, IDT enabled Amplify Hearing to thrive in a competitive market while offering the best possible hearing solutions to their customers.
02
Grays Transport
At the start of our partnership, Grays Transport faced multiple challenges.
Our IT infrastructure was ageing, our support systems were reactive rather than proactive, and our team struggled with the technical challenges that presented themselves regularly.
03
Status Metrology
Status Metrology had relied on traditional mobile contracts from various main dealers for years.
However, their relationship with these dealers was marked by difficulties in obtaining customised plans, responsiveness to technical issues, and a lack of personalised support.
04
LEBC
Before partnering with IDT, LEBC had been encountering numerous IT challenges with their outgoing managed service provider (MSP).
These challenges included frequent outages, prolonged downtime, technical glitches and delays in resolving critical issues. The cumulative impact of these issues had a severe impact on LEBC’s daily operations, leading to frustration among their staff and a significant loss of trust in their IT infrastructure.
05
AJS Embroidery
AJS Embroidery Services Ltd, a Premier Embroidery Machine Distributor in the UK, had been resident at their address for 25+ years. With their business booming, they secured larger premises to make their working environment more bespoke, not only to meet their current needs but to provide for future growth and expansion.
That’s when they turned to IDT, their trusted IT partner.